KitchenAid Service & Support


Change of Service Provider for Warranty Maintenance and Repair Service


Effective from January 1, 2020, all your purchased KitchenAid products will be warranted and serviced by “Consumer Appliances Service Ltd.” (a wholly owned subsidiary of Whirlpool Hong Kong Ltd.)

You will be able to register your product with Consumer Appliances Service Ltd. and continue to enjoy the warranty service. 


(1) Warranty Registration by email:

Email address:


Please state the following information in your email:

Contact Name & Tel. No:
Residential Address:
Product Type:
Model No.:
Serial No,:
Purchase date:




(2) Warranty Registration hotline: 3759 8238

Lines open: Monday to Friday 8:30am - 5:30pm; Saturday 8:30am - 12:30pm.



 Call KitchenAid Service & Support

Service Hotline (Major and Countertop Appliances)

Hours of Operation
Monday to Saturday: 8:30am – 5:30pm Sunday & Public Holidays: Closed

+852 3759 8238


KitchenAid Hong Kong Experience Store

Hours of Operation
Monday to Sunday: 11:00am – 8:00pm

+852 3759 8228

 Visit KitchenAid Service


Service Centre (Major and Countertop Appliances)

Consumer Appliances Service Ltd.

Unit D, 7/F., Fou Wah Industrial Building, 10-16 Pun Shan Street, Tsuen Wan, N.T., Hong Kong

** Customer must present the original purchase invoice for repair service verification** 

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KitchenAid Hong Kong Experience Store

Shop 211-215, Lee Garden Three, 1 Sunning Road, Causeway Bay, Hong Kong

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