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Change of Service Provider for Warranty Maintenance and Repair Service

 

Effective from January 1, 2020, all your purchased KitchenAid products* will be warranted and serviced by “Consumer Appliances Service Ltd.” (a wholly owned subsidiary of Whirlpool Hong Kong Ltd.)

You will be able to register your product with Consumer Appliances Service Ltd. and continue to enjoy the warranty service. 

 

*Commercial products excluded*

Please register your warranty by email:

Email address: info@kitchenaid.com.hk

Please provide the following information or your warranty will be deemed invalid.

Contact Name 
Contact Tel. No
Residential Address
Product Type
Model No.
Serial No.
Purchase Date

 

Help me locate my Model or Serial Number

 

 

KitchenAid Hong Kong Service & Support Center

 

(For Major and Countertop Appliances)

 

 

** For countertop appliances that are serviced on-site, customers can simply walk in to our service location without prior appointment needed. Please present a valid original purchase invoice for repair service verification**

BY PHONE

+852 3759 8238
Hour of Operation:
Mon - Sat: 8:30am – 5:30pm
Sun & Public Holidays: Closed

Please locate the appliance's model and serial number before calling.


BY EMAIL

info@kitchenaid.com.hk


Email Us

SERVICE LOCATION

Consumer Appliances Service Ltd.
Unit D, 7/F., Fou Wah Industrial Bldg, 10-16 Pun Shan Street, Tsuen Wan
Hour of Operation:
Mon - Fri: 8:30am – 5:30pm
Sat: 8:30am – 12:30pm
Sun & Public Holidays: Closed

BY SOCIAL



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KitchenAid Hong Kong Experience Store

VISIT US

Shop 211-215
Lee Garden Three, Causeway Bay
View Map

BY EMAIL

hkexperiencestore@kitchenaid.com
Email Us

BY PHONE

+852 3759 8228

OPENING HOURS

Monday to Sunday: 11:00am – 8:00pm

 

KitchenAid Commercial Products Service & Support Center

 

(For Commercial Type Countertop Appliances)

 

 

** Customer must present a valid original purchase invoice for repair service verification**

BY PHONE

+852 2345 5542
Hour of Operation:
Mon - Fri: 9:00am – 1:00pm; 2:00-6:00pm
Sat, Sun & P.H.: Closed

SERVICE LOCATION

T&P Trading Co. Service Center
9/F, Block 1,
Yau Tong Industrial Building,
2 Shung Shun St., Yau Tong

BY EMAIL

info@tptradco.com
Email Us

OPENING HOURS

Mon - Fri: 9:00am – 1:00pm; 2:00-6:00pm
Sat, Sun & Public Holidays: Closed