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Change of Service Provider for Warranty Maintenance and Repair Service
Effective from January 1, 2020, all your purchased KitchenAid products* will be warranted and serviced by “Consumer Appliances Service Ltd.” (a wholly owned subsidiary of Whirlpool Hong Kong Ltd.)
You will be able to register your product with Consumer Appliances Service Ltd. and continue to enjoy the warranty service.
*Commercial products excluded*
KitchenAid Hong Kong Service & Support Center
(For Major and Countertop Appliances)
** For countertop appliances that are serviced on-site, customers can simply walk in to our service location without prior appointment needed. Please present a valid original purchase invoice for repair service verification**
KitchenAid Hong Kong Experience Store
KitchenAid Commercial Products Service & Support Center
(For Commercial Type Countertop Appliances)
** Customer must present a valid original purchase invoice for repair service verification**