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Change of Service Provider for Warranty Maintenance and Repair Service
Effective from January 1, 2020, all your purchased KitchenAid products* will be warranted and serviced by “Consumer Appliances Service Ltd.” (a wholly owned subsidiary of Whirlpool Hong Kong Ltd.)
You will be able to register your product with Consumer Appliances Service Ltd. and continue to enjoy the warranty service.
*Commercial products excluded*
Please register your warranty by email:
Email address: info@kitchenaid.com.hk
Please provide the following information or your warranty will be deemed invalid.
Contact Name
Contact Tel. No
Residential Address
Product Type
Model No.
Serial No.
Purchase Date
Help me locate my Model or Serial Number
KitchenAid Hong Kong Service & Support Center
(For Major and Countertop Appliances)
** For countertop appliances that are serviced on-site, customers can simply walk in to our service location without prior appointment needed. Please present a valid original purchase invoice for repair service verification**
BY PHONE
Mon - Fri: 8:30am – 5:30pm
Sat: 8:30am – 12:30pm
Sun & Public Holidays: Closed
Please locate the appliance's model and serial number before calling.
SERVICE LOCATION
12/F, Wilson Logistics Centre, 24-28 Kung Yip Street, Kwai Chung, N.T.
Mon - Fri: 8:30am – 5:30pm
Sat: 8:30am – 12:30pm
Sun & Public Holidays: Closed
KitchenAid Hong Kong Experience Store
KitchenAid Commercial Products Service & Support Center
(For Commercial Type Countertop Appliances)
** Customer must present a valid original purchase invoice for repair service verification**
BY PHONE
Mon - Fri: 9:00am – 1:00pm; 2:00-6:00pm
Sat, Sun & P.H.: Closed
SERVICE LOCATION
9/F, Block 1,
Yau Tong Industrial Building,
2 Shung Shun St., Yau Tong
OPENING HOURS
Sat, Sun & Public Holidays: Closed